Privacy Policy

Last Updated: February 27, 2026

Shiner Leadership ("we," "us," or "our”) is committed to protecting your privacy. This Privacy Policy discloses our practices regarding the collection, use, disclosure, and protection of personal information collected through our website shinerleadership.com (the "Site"), coaching services, and related communications. By using the Site or our services, you consent to these practices.

Information We Collect

We collect limited information necessary to deliver executive coaching services and improve user experience:

Personal Information You Provide

  • Name, email address, phone number (e.g., 617-797-2594), professional role/company when submitting inquiries, booking discovery calls, or requesting resources (e.g., meta-analysis summaries).

Automatically Collected Information

  • IP address, browser type, device information, pages visited, and referral sources via cookies and analytics tools.

  • No sensitive personal data (e.g., health, financial, or biometric information) is collected beyond coaching context.

We do not collect information from children under 13. 

How We Use Information

Your information enables us to:

  • Respond to inquiries and follow up on requests.

  • Send occasional newsletters or updates on science-backed coaching outcomes with easy opt-out.

  • Analyze Site usage anonymously to enhance content

  • Comply with legal obligations.

Cookies and Similar Technologies

  • Essential Cookies: For Site functionality (e.g., contact forms).

  • Analytics Cookies: Google Analytics (anonymized IP addresses) to track trends—no personal identification.

  • Manage preferences via browser settings or Google Opt-Out.

Disclosure of Information

We do not sell, rent, or trade your personal information. Sharing occurs only:

  • With trusted service providers (e.g., Calendly for scheduling, Mailchimp for emails) under strict confidentiality agreements compliant with GDPR/CCPA.

  • As required by law (e.g., subpoenas) or to protect rights/safety.

  • In anonymized, aggregated form for research/case studies (no individual identification).

  • During business transfers (e.g., Site sale), with notice to you.

Coaching session data remains confidential and is never shared without explicit consent.

Data Security

  • All data transmitted via HTTPS encryption.

  • Stored on secure U.S.-based servers with access limited to necessary personnel (e.g., Michael Shiner).

  • Retention: Inquiries (2 years); coaching records (7 years post-engagement or as required by law).

  • Regular security reviews, though no system is 100% secure.

Your Rights and Choices

  • Access, Correction, Deletion: Email info@shinerleadership.com to request.

  • Opt-Out: Unsubscribe from emails via links; disable cookies in browser settings.

  • Do Not Track: We honor browser signals where feasible.

  • GDPR (EU/UK): Lawful basis is consent or contract; data processed in U.S. (EU-U.S. Data Privacy Framework if applicable). Right to complain to supervisory authority.

  • CCPA/CPRA (California): No sales/sharing; rights to know, delete, correct, limit sensitive data use. No discrimination for exercising rights.

Third-Party Links and Services

The Site may link to external resources.We are not responsible for their privacy practices—review them separately.

Changes to This Policy

Updates will be posted here with the new "Last Updated" date. Significant changes emailed to known contacts. Continued use constitutes acceptance.

Contact Information

For questions, requests, or complaints:
Michael Shiner. Ed.D., MBA
Email: mshiner746@gmail.com
Phone: 617-797-2594

This policy complies with applicable laws including CCPA, GDPR, and U.S. federal requirements.